Order Returns

In case of Order Returns, Youbetterfly follows a "no refund and no Cancellation policy" given the nature of the business and items We carry. The customer might exchange the item and youbetterfly will issue store credits that can be used on other products or orders via Promo Code. 

We accept returns within 3 days of receipt, only if the delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue your store credits . Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Refunds will be approved only if the item was damaged or proven not original, refunds will be processed through the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.